If the door opens when you press the button on the wall mounted control keypad but not when you use the remote you might have just pinpointed the source of the problem.
My garage door will not open with the remote.
The batteries in the remote are brand new and the door still won t open.
These prevent the operation of the garage door opener with hand held remotes.
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Then within 30 seconds hold the button on your remote for three seconds or until garage door opener s lights flash or the led light on your opener blinks.
If the remote is set to the correct frequency then this may not be a remote problem but rather a problem with the garage opener itself.
If the remote works from inside the garage but not from the outside then most likely the antenna wire on the garage door opener itself may be damaged broken or not in visible range.
Check to be sure the antenna is attached and if it is not hanging down from the unit move the antenna so it can catch the beam being sent by the remote.
To reprogram your garage door remote locate then press your opener s learn button.
Try using your remote to open or close your door to determine if the reprogramming was successful.
Check to make sure that the opener is plugged in and that no fuses are blown or circuit breakers tripped.