Remote batteries are depleted.
My genie garage door remote is not responding.
Do you remember the last time you replaced the batteries in your opener remote.
Turn sure lock off also called vacation lock check the power source where the powerhead is plugged in plug a lamp into the same outlet if the lamp works the power source is ok if the lamp does.
Check that the emergency release cord has not been pulled.
If this is the reason you will need to reengage the carriage.
The method to reengage the carriage depends on the model of garage door opener you own.
The transmitters remotes will not work to close the garage door.
General troubleshooting tips for what to check when your genie garage door opener is not working below.
You will find that the door will only move an inch or so in the close direction and reverse.
The problem is either due to a blocked path between the sensors dirty eyes loose wires at the sensors or at the motor head or just bad sensors.
If your garage door opener remote has suddenly stopped signaling for your door to raise and lower consider whether the batteries have died before calling your local garage door repair professionals.
Your garage door may be disconnected from the opener.