I seem to have this same issue with ring products connecting to router and not satellite.
Orbi satellite not connecting to router.
To manually sync your satellite with your router.
My satellite and router aren t far apart but signal from the where the router is placed struggles to reach which is why i bought the orbi system.
Orbi router not connecting to satellite 1 888 757 0777 orbi routers are known for their high speeds and connectivity ranges.
The following is the led behavior during booting.
If the orbi satellite s ring led is still pulsing magenta after about one minute and you already moved the orbi satellite closer to the orbi router press the sync button on the orbi router and on the orbi.
Consider moving the orbi satellite closer to the orbi router.
I suck at computers for the most part so any advice would be huge.
When i unplugged satellite 1 both my orbi app and the router interface on my computer reported that both satellites were disconnected.
Then use the orbi router in router mode.
If you can t bridge the modem disable all wifi radios on the modem configure the modems dmz exposedhost or ip pass through for the ip address the orbi router gets from the modem.
I try to connect it got the blue ring and nothing.
Make sure that the router and satellite are receiving power.
Place your satellite in an area near your orbi router.
My router is on floor 1 and my satellite is on the ground floor about 20 feet away from the ring chime pro yet my chime pro is connecting to the router when i would have expected it to connect to the satellite.
You ll need to contact the isp for help and information in regards to the modem being bridged correctly.
If the power led does not light press the power on off button.
Connect your satellite to a power source.
Sync leds when you press the sync button the ring leds on your orbi satellite and router light the following.
Is that an indication that when daisy chain was on satellite 2 was connecting to the router through satellite 1.
Orbi satellite will not connect to my router i set my orbi and satellite 2 days ago.
Press the sync button on the router.
If your orbi satellite s ring lights solid magenta or pulses magenta move the orbi router closer to your orbi satellite.
The power led on the back of your orbi satellite lights.
To sync your orbi router and satellite.
It was fine then last night and all day today the satellite stopped working.
If you also facing problem orbi router not connecting to satellite.
The location of the sync button varies depending on the model of your satellite.
So i unplugged it to move it to a slightly different position closer to the router.
Wait for the bottom light led to light white.
I opened the app checked for satellites and none found.
The connection between the orbi router and orbi satellite is fair.
Within two minutes press the sync button on the satellite.
